Booked family of 4. None of us were seated collectively. Desk agent would not make any seat changes. Gate agent wouldn't make any seat changes. ANA was great. LAX has some key troubles. I needed a wheelchair and BKK and Narita have been Superb. I do have to keep in https://www.edocr.com/v/ebbq1xge/sjamesh588/5-things-to-do-when-booking-a-business-class-fligh